1. It is normal to ship a cake topper. There is nothing unusual about this. Shipping companies will gladly do this. Bakeries do this EVERYDAY in America.
2. This is not how the cake was shipped. There was actually packing material in the box. They did not ship a cake floating in a box and expect it to arrive safely. It was packed incredibly well and nestled in there tightly. I took out the packing material to show off and impress with my smooshed cake.
3. If you read the last sentence above, let me state this...THIS BOX WAS DROPPED. It was dropped. That is all. $75 for shipping and someone dropped it, this is the issue.
4. The controversy may be the fact that I called out the name of the shipping company. In order to save my sanity and to not be called a stupid fart head any longer (you know for receiving a broken cake-I'm such a terrible person), I have replaced the shipping company name with *splort*. I was calling out the shipping company in a little friendly razzing. It was meant to be lighthearted. They were very good and refunded. However, I still had a broken cake. :-(
5. Yes, I actually deleted some not nice comments and I will tell you why. Fine, yes, they insulted me, but they also insulted everyone that commented which are some very sweet blogger friends and that was not cool.
**Not true. This is internet sarcasm. I hate drama.
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When we got married, we bought our delicious beautiful cake from a place in Dallas called Frosted Art. We picked this place because I have always admired Bronwen Weber and all her wins on the Food Network Challenges. Here is our cake:
Anyway, something else we liked about this bakery was that you don't have to save your cake topper (we were going straight to Hawaii) and we can order a free one for our anniversary. Amazing, right? You just pay overnight shipping through *splort* (unnamed shipping company, LOL) for $75. Ew, *splort*. Oh well, I was truly excited about getting this cake topper so I could finally try the black forest. Yum! My favorite! And here's what you get from *splort* for $75:
Oh no! So sad. The original cake was beautiful though.
ReplyDeleteOh no! I hope you ate it anyway. I would! : )
ReplyDeleteP.S. The cake is beautiful!
Thanks Stephanie and Sweet Posy. It was a pretty cake! Yeah, we're eating it. It's a little bit of a challenge, but we'll get through it. :-)
ReplyDeleteShame on Fedex! You should file a complaint. Seriously. I have a dear friend who got the wrong cake for her wedding! Can you believe that! She does a great job of telling the story: how she had her button down shirt on so she could get her hair done and veil on, and someone called her to say the cake was there. She dashes down, peels away the box and there is some cheesy cake with those clear pillars and green flowers (not leaves!). It was the part she was looking forward to the most (aside from you know, the groom). Anyhoo, for her 10th anniversary, they ordered a new wedding cake and had a big party! I thought it was a great idea.
ReplyDeleteYou, obvs, won't need to do that.
Oh yeah we are definitely complaining! We sent pictures and everything.
DeleteThat is terrible! Ew, clear pillars. Yikes. That's sweet though, glad she finally got her cake!
Oh, what a disappointment! Glad to read you are complaining. Congrats on your anniversary!
ReplyDeleteThank you!
DeleteUgh, I'm so sorry. I HATE FedEx. HATE them. Give them hell.
ReplyDeleteI'm kind of jealous that you can order a fresh topper. Ours is sitting in the freezer because Brad wanted to keep it. I'm going to go to a local bakery and get one anyway.
I ordered a small flat screen TV and it shipped through FedEx. Someone at their own facility stole it! FedEx made me jump through hoops for their mistake. I laid into the facility manager I spoke to and to the other FedEx person I spoke to. Fast forward a year and they delivered a canvas print of one of our engagement photos to our neighbor. When I called to complain the delivery guy swore that he put it on our doorstep.
Oh I bet things get stolen all the time! I can't really say UPS is any better. They left $1000 worth of camera/printer equipment in our unlocked entryway of the apartment building.
DeleteWell, at least one of your neighbors got it. But, what would a thief do with a big canvas print of some people, lol.
Oh, FedEx...You didn't know, M, had a blog did you?! I think you should Tweet about this using their handle (Kidding! Or am I?!)
ReplyDeleteWell, I'm glad you're eating it anyway. I bet it still tastes good.
Haha I know! I should. It's good. We hate cake now.
DeleteOoooh poor cake :( Hmm, was it fedfex or the way it was packed ... especially if they cake was flown/drive there bumpy clouds :( and bumpy roads :( Oh, what an adventure the cake had ... maybe u can see it as as bumpy as things may be, u still arrive together (or somthing like that). Glad u still ate it. It still looks pretty (colors) and DELICIOUS!!!
ReplyDeleteIt was packed really well actually! I think Fedex just threw it around A LOT! Definitely bumpy clouds, it was overnighted. It didn't give them much time to mess it up.
DeleteReally what did you think they knew cake was in there? Shame on the person to suggest shipping it.
ReplyDeleteBakeries ship cakes all the time. Especially this bakery. Yes, they knew cake was in there. They put a stamp on it called "Fragile" as well. That way they don't throw it all over the place. The cake was packed very very well. The only way it would have showed up like is if it was tossed around.
Delete